CP62: We Applied a Payment to Your Account

Why you might get this

• The IRS applied a payment to your account and is letting you know the date and the amount.
• Your notice may show that you now have a refund coming, or that you still owe money after the payment was applied.

The deadline

If your notice shows an amount due, pay by the date printed on the notice. If your notice shows a refund, there's no deadline to act — you don't need to respond. A human should confirm the exact date shown on your own notice.

This notice doesn't carry a fixed response deadline, but it still deserves attention — see what to do below.

What to do

1. Read the notice to see the date and amount of the payment the IRS applied.
2. Compare the change on the notice with your own records to make sure it matches.
3. If the notice shows a refund, do nothing — you should get it within about 2-3 weeks if you haven't already.
4. If the notice shows an amount due, pay it by the date printed on your notice.
5. If you can't pay in full, pay what you can now and set up a payment plan for the rest, or call the number on your notice.
6. If the payment was applied to the wrong account or was a mistake, write to the address on the notice or call the number shown.

What happens if you ignore it

If your notice shows an amount due and you don't pay by the date on it, interest and penalties can keep adding up. If it shows a refund, ignoring it usually causes no harm, but it's still smart to check that the payment was applied correctly.

If you think the payment was applied to the wrong place, or you can't pay what you owe, call the number on your notice. You may also qualify for free help from the Taxpayer Advocate Service or a Low Income Taxpayer Clinic.

What a CP62 notice means

A CP62 notice is the IRS's way of telling you it applied a payment to your tax account. The notice shows the date and amount of the payment, so your first step is to read it and check that the payment matches your own records.

What you do next depends on what the notice says. If it shows the IRS owes you a refund, you don't need to respond — if you haven't gotten it yet, it usually arrives within about two to three weeks. If it shows an amount due (money you still owe), pay it by the date printed on your notice. Can't pay all of it right now? Pay what you can and set up a payment plan (an agreement to pay over time) for the rest, or call the number on your notice.

If the payment landed in the wrong place, write to the address on your notice or call the number shown so the IRS can fix it. Free help is available through the Taxpayer Advocate Service if you get stuck.

Solace can keep an eye on your IRS account and let you know if anything changes, so you're never guessing about where your payment went.